Service Blueprint

OpenClaw + Composio
Client AI Agent Service

What it looks like if Ven offers managed AI agents to clients — using OpenClaw as the runtime and Composio as the integration layer. From onboarding to monthly retainer.

01 — The Service Offering
Product

Managed AI Assistant for Businesses

Ven deploys a custom AI agent for each client that connects to their existing tools — Gmail, Slack, CRM, project management, calendar, analytics — and handles operational tasks automatically. The client talks to it via Slack, Teams, or a web chat. Ven manages the agent, tunes its behaviour, and ensures it stays useful.

The pitch: "We'll give your team an AI operations assistant that actually does things — not just answers questions. It reads your emails, updates your CRM, drafts reports, manages tasks, and learns your workflow. You talk to it like a colleague."

02 — Architecture
Tech Stack

How The Pieces Fit Together

Three layers, each with a clear job:

OpenClaw — The Brain

  • Hosts the agent runtime (Claude, GPT, Gemini)
  • Manages sessions, memory, skills, cron jobs
  • Handles the conversation interface (Slack, Telegram, web)
  • Runs sub-agents for complex tasks
  • Persistent memory across sessions (MEMORY.md pattern)

Composio — The Hands

  • Pre-built connectors to 1000+ apps
  • Handles OAuth flows per client (multi-tenant)
  • Manages auth tokens, refresh, permissions
  • Sandboxed execution environment
  • Tool search — agent finds the right action automatically

Ven — The Operator

  • Custom skill development per client
  • Agent personality, tone, and workflow design
  • Ongoing tuning based on client feedback
  • Monthly reporting and optimisation
  • Human oversight and escalation handling
03 — Client Onboarding Flow
Process

From Signed Contract to Live Agent

Week 1 — Discovery & Audit

Map the client's current tools, workflows, and pain points. Identify the 3-5 highest-value automation targets. Document their tool stack (CRM, email, PM tool, comms, analytics).

Week 2 — Connect & Configure

Client authenticates their apps through Composio's OAuth portal — one-click per app. No API keys, no developer setup. Ven configures the OpenClaw instance: model choice, memory structure, skills, personality, channel (Slack/Teams/web).

Week 3 — Build Custom Skills

Ven writes bespoke skills for the client's specific workflows. E.g., "when a new lead comes in via HubSpot, draft a personalised follow-up email, create a task in Asana, and notify the sales channel in Slack." These are the high-value automations that justify the retainer.

Week 4 — Soft Launch

Agent goes live with the client's core team. Ven monitors all interactions for the first week, correcting behaviour and tuning responses. Client provides feedback directly to the agent ("don't CC the whole team on those emails").

Ongoing — Managed Service

Monthly retainer covers: monitoring, skill updates, new automation builds, model cost pass-through, and a monthly performance report showing time saved and tasks automated.

04 — What Composio Handles (So Ven Doesn't Have To)
Auth

Multi-Tenant OAuth

Each client authenticates their own Gmail, Slack, HubSpot, etc. Composio manages all tokens, refresh cycles, and permission scopes. Ven never touches client credentials directly.

Tools

1000+ Pre-Built Actions

"Send email via Gmail", "Create Jira ticket", "Update Salesforce record", "Post to Slack channel" — all pre-built and tested. No building REST wrappers for every client's stack.

Security

Sandboxed Execution

Actions run in Composio's sandbox. If the agent hallucinates a bad API call, it fails safely. Client data isolation between tenants is built in.

Scale

Per-User Tool Context

When Client A's agent needs to "send an email", it uses Client A's Gmail — not Client B's. Composio routes by user ID automatically. Adding a new client doesn't require new infrastructure.

05 — What Ven Builds (The Moat)
Differentiation

The High-Value Layer Composio Can't Do

Composio gives you the plumbing. Ven provides the intelligence. This is where the retainer value lives:

Custom Workflow Skills

  • Multi-step automations spanning 3-4 tools
  • Business logic specific to the client's industry
  • Conditional routing ("if deal > $50K, notify the founder")
  • Scheduled reports and digests (daily/weekly)

Agent Personality & Memory

  • SOUL.md tuned to the client's brand voice
  • MEMORY.md for persistent context (client preferences, team names, deal stages)
  • Escalation rules (when to hand off to a human)
  • Tone calibration per channel (formal email vs casual Slack)

Ongoing Optimisation

  • Monthly review of agent interactions
  • New skill builds based on client requests
  • Model switching as better/cheaper options emerge
  • Performance reporting (tasks automated, time saved)

Human Oversight

  • Ven reviews high-stakes actions before execution
  • Client-facing emails get human approval
  • Financial actions require explicit confirmation
  • Weekly health check on agent behaviour
06 — Revenue Model
Starter
$1,500/mo
3-5 tool connections
5 custom skills
Slack or email channel
Monthly review call
Enterprise
$5,000+/mo
Unlimited integrations
Custom skill development
Dedicated agent manager
Weekly reviews
Multi-department rollout
Unit Economics

Cost Structure Per Client

Variable Costs

  • Composio: ~$50-150/mo per client (based on usage tier)
  • LLM API costs: ~$50-200/mo (depends on volume)
  • OpenClaw hosting: ~$20-50/mo (VPS or shared infra)

Total COGS: $120-400/mo per client

Margins

  • Starter: ~$1,100-1,380 gross margin (73-92%)
  • Growth: ~$2,600-2,880 gross margin (87-96%)
  • Enterprise: ~$4,600+ gross margin (92%+)

SaaS-like margins on a services business

07 — Example Client Scenarios
E-commerce

DTC Brand — $2M Revenue, 8 Person Team

Tools: Shopify, Klaviyo, Slack, Google Sheets, Gorgias

Agent handles: Daily sales digest in Slack. Auto-categorises customer support tickets by urgency. Drafts Klaviyo email flows based on purchase data. Flags inventory running low. Weekly P&L summary from Shopify → Google Sheets.

Tier: Growth ($3,000/mo) — pays for itself if it saves the ops person 15+ hours/week.

Professional Services

Law Firm — 15 Lawyers, 3 Admin Staff

Tools: Outlook, Teams, Clio (legal PM), SharePoint, Xero

Agent handles: New matter intake from email → creates Clio matter. Drafts time entry summaries for billing. Monitors court filing deadlines and sends reminders. Weekly WIP report from Clio → Teams channel. Drafts client update emails from case notes.

Tier: Enterprise ($5,000/mo) — high-value industry where admin time costs $150+/hr.

Agency / Startup

Marketing Agency — 12 Person Team

Tools: Slack, Notion, HubSpot, Google Analytics, Figma, Asana

Agent handles: Morning briefing: today's tasks from Asana, meetings from Calendar, any overdue items. New lead notification in Slack when HubSpot deal stage changes. Weekly client report drafts pulling from GA4 data. Meeting notes → Notion → Asana tasks automatically.

Tier: Growth ($3,000/mo) — the irony of selling to agencies what we use ourselves.

Recommended Path Forward

This is a real service line Ven could launch. The combination of OpenClaw (agent runtime) + Composio (integrations) + Ven expertise (strategy and customisation) creates a defensible offering. Here's the sequence:

01

Dogfood it. We're already running this internally. Document every pattern, skill, and lesson from our own OpenClaw setup. This becomes the playbook.

02

Pilot with 1-2 existing clients. Pick clients who are already on retainer and have operational pain points. Offer a 3-month pilot at a reduced rate. Use it to build the case studies.

03

Build the sales asset. A landing page, a 2-minute demo video, and 2 case studies. That's all you need. The demo sells itself — show someone their Slack bot reading their emails and updating their CRM in real time.

04

Price for value, not cost. If the agent saves a $80K/yr ops person 15 hours a week, that's $30K/yr in reclaimed capacity. Charging $3K/mo ($36K/yr) is a no-brainer ROI for the client.

05

Hire for it. Once you have 5+ clients, hire a dedicated "AI Agent Manager" — someone who manages the fleet of client agents, builds skills, and handles optimisation. This person runs at ~$70K/yr and supports 10-15 clients generating $360K-540K/yr.